Firehouse 360

Enabling and using the CAD board

What the CAD board does

The CAD board is a station alerting wall-board. When your department is dispatched, the board shows the call type, location, units, and which members are responding — big and readable from across the bay. It is driven by your Active911 account, so it reflects the same dispatches and responder check-ins your members already use.

The two sides of the module

  • The admin side lives under /cad-board. This is where an admin connects Active911, configures the board, defines units and call types, and pairs TVs. Open it from the Launchpad or the side menu.
  • The display side is the public board itself at /cad/{your-slug}. This is the URL you open on the station TV. It runs on its own with no member login — it is gated by a display token instead.

Getting started

  1. Connect Active911 — see Connecting Active911.
  2. Configure the board (station name, logo, alert sound, map mode, theme) — see Configuring the board.
  3. Set up your units, area buckets, call types, and allowed responses.
  4. Pair your station TV with a display token — see Pairing TVs & display tokens.
  5. Fire a test alert to confirm everything shows up — see Test alerts & diagnostics.

For the fastest possible alerts, also set up the Active911 webhook — see Near-instant alerts with the Active911 webhook.